Posted by Jason Hulsman on June 1, 2012
With 11,000 square feet, and 12 service bays, Hale?s Automotive in Marion, Illinois,
can take care of any repair from cars to medium-duty trucks and fleets.
Marion, Illinois, is home to Hale?s Automotive, our May Customer Profile. Located at 1503 East
Main Street, Hale?s is a family-owned, full-service, automotive and truck repair center.
Joe Hale started his automotive career in 1973 as a senior in high school working on his own
vehicles. After enrolling in a college automotive program in 1974, Joe spent the next several
years at various independent repair facilities and later at an underground coal mine. After
leaving the mine in 1987, Joe worked for an independent shop owner. Joe took over the
business when the owner retired, and in 1988, Hale?s Automotive was born.
Three years after taking over, Joe constructed new truck service bays and a wash bay. In
2002, a front-end alignment and tire shop was added. In 2007, alignment services were
added. And in 2010, a new office was added, with a waiting room and handicap-accessible
restrooms. This brought Hale?s Automotive to 11,000 square feet; including 12 service bays.
Hale?s Automotive considers themselves one of the largest independent shops in the area,
and can take care of any repair from cars to medium duty trucks and fleets. ?We do a lot of
vehicle pickup and delivery,? says Joe. ?We provide a one-stop shop, and everything can be
done here.?
There are seven employees at Hale?s Automotive, including four full-time technicians. Hale?s
pays their technicians to further enhance their education through after-hours classes.
For the past 17 years, Hale?s Automotive has used quality JASPER remanufactured engines,
transmissions, and the occasional diesel engine and differential. The main reason is because
of JASPER?s warranty program. ?It?s the best program for both the shop owner and the
customer,? says Joe. ?JASPER knows how to keep their products updated.?
As for the future, Hale?s Automotive plans to continue remodeling the older sections of
their building. Joe also plans to stay up with automotive technology and to serve his
community and customers well. ?Without our customers, there is no Hale?s Automotive,?
Joe added. ?They are the livelihood of seven families, and we need them to feel like they
are wanted and being taken care of. We perform the best work possible for the best
competitive price, but still use quality parts.?
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